Privacy policy
PRIVACY POLICY
In accordance with Regulation (EU) 2016/679 — GDPR
Last updated: 2026
WHO WE ARE
ACEBER is a Romanian premium accessories brand, operated by AGV COMPACT CONSULTING SRL, headquartered in Romania. By using the website www.aceber.eu and placing an order, you agree to the collection and processing of your personal data in accordance with this policy.
We are responsible for your personal data and we are committed to protecting it in full compliance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.
Data controller: AGV COMPACT CONSULTING SRL
GDPR contact email: info@aceber.eu
Website: www.aceber.eu
WHAT DATA WE COLLECT AND WHY
We only collect the data strictly necessary for the store's operation and the processing of your orders. We do not collect excessive data and do not use it for purposes other than those stated below.
Full name — collected for order processing and delivery, based on contract performance.
Delivery address — collected for shipping the parcel via courier, based on contract performance.
Email address — collected for order confirmation, delivery communications and support, based on contract performance.
Phone number — collected for contact regarding delivery and order support, based on contract performance.
Payment data — processed exclusively by the payment processor, not stored by ACEBER, based on contract performance.
Order history — collected for managing returns, warranty and support, based on legal obligation.
Browsing and cookie data — collected for website functionality and traffic analysis, based on your consent.
WHO WE SHARE YOUR DATA WITH
We do not sell, rent or transfer your personal data to third parties for commercial purposes. Your data is shared exclusively with the partners necessary for processing your order.
Courier service (FAN Courier, DPD, Sameday or similar) — receives your name, address and phone number exclusively for parcel delivery.
Payment processor (Stripe, PayPal or similar) — payment data is managed directly by them, exclusively for payment processing.
Shopify Inc. — receives the data necessary for the store's operation, as the e-commerce platform.
All our partners are contractually obligated to comply with GDPR and to protect your personal data.
HOW LONG WE KEEP YOUR DATA
We retain your personal data only for as long as necessary for the purposes for which it was collected or as required by applicable legislation.
Order and invoice data — 10 years, in accordance with legal accounting obligations.
Customer account data — for the duration of the account, plus 2 years after deletion.
Newsletter and marketing data — until consent is withdrawn.
Cookie and browsing data — maximum 12 months.
Customer support correspondence — 3 years from the last interaction.
YOUR GDPR RIGHTS
As a resident of the European Union, you have the following rights regarding your personal data. To exercise any right, send an email to info@aceber.eu and you will receive a response within a maximum of 30 days.
Right of access — you may request a copy of the personal data we hold about you at any time.
Right to rectification — you may request correction of inaccurate data or completion of incomplete data.
Right to erasure — you may request the deletion of your data under the conditions provided by GDPR.
Right to object — you may refuse the processing of your data for direct marketing purposes at any time.
Right to data portability — you may request your data in a structured, electronically readable format.
Right to restriction — you may request the restriction of processing of your data in certain situations.
If you believe your rights have not been respected, you have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.
COOKIES
The website aceber.eu uses cookies for the proper functioning of the store, remembering your shopping cart and traffic analysis. On your first visit you will be asked to give your consent for non-essential cookies.
You can manage your cookie preferences from your browser settings or from the cookie banner on the site. Refusing essential cookies may affect the website's functionality.
DATA SECURITY
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction. The website uses a secure HTTPS connection and all payment data is processed exclusively through PCI DSS certified payment processors.
In the event of a security incident affecting your data, you will be notified in accordance with GDPR legal obligations within a maximum of 72 hours from the identification of the incident.
POLICY CHANGES
We reserve the right to update this privacy policy periodically to reflect legislative or operational changes. The updated version will be published on this page with the date of the last modification. Continued use of the website after the publication of changes constitutes acceptance of the new version.
QUESTIONS ABOUT YOUR PERSONAL DATA?
For any question regarding your personal data, you can contact us at:
Email: info@aceber.eu
Phone: +40 768 136 514
Hours: Monday-Friday 09:00-18:00
We respond within a maximum of 30 business days.
ACEBER Privacy Policy · Version 1.0 · 2026 · www.aceber.eu
